1. Introduction
Welcome to Women Rugs. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
2. Ordering & Payment
- We strive to provide accurate product descriptions, but since all our rugs are handmade, slight variations in size, color, and pattern may occur.
- Orders must be placed with accurate and complete information. We reserve the right to refuse or cancel any order.
- Payment is required at checkout. We accept multiple payment methods, and all transactions are processed in the currency stated on the website.
3. Shipping & Delivery
- Shipping Fees: We offer free worldwide shipping.
- Delivery Time: Estimated delivery is between 3 to 14 days, depending on your location and customs processing.
- Shipping Address: Customers are responsible for providing accurate shipping information. We are not liable for lost or delayed packages due to incorrect addresses.
4. Returns & Refunds
- Return Window: You can return your order within 14 days of receiving it. Items must be unused and in their original packaging.
- Non-Returnable Items: Custom-made rugs and gift cards are non-refundable.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or damaged.
- Refund Processing: Refunds will be issued once we receive and inspect the returned item.
5. Product Quality & Warranty
- Our rugs are handcrafted, and slight variations are a natural part of their uniqueness.
- If you receive a defective or damaged item, please contact us immediately for a replacement or refund.
6. Privacy & Security
- We respect your privacy and process your personal data in accordance with our Privacy Policy.
- Your payment details are securely processed, and we do not store sensitive payment information.
7. Intellectual Property
- All content on our website, including images, text, and designs, is protected by copyright and may not be used without our permission.
8. Limitation of Liability
- Women Rugs is not responsible for any indirect or incidental damages arising from the use of our website or products.
9. Governing Law
- These terms are governed by the laws of Morocco, and any disputes will be resolved in the courts of Marrakech.
10. Changes to Terms & Conditions
- We may update these terms at any time. Please review them periodically.
By using our website and making a purchase, you acknowledge that you have read and agreed to these terms. For any inquiries, please contact us at [your email address].